Our company defines corporate value as the collective satisfaction and trust of all stakeholders, including society. We aim to maximize corporate value by improving the quality and quantity of this collective satisfaction. To this end, we believe that customer value creation activities are activities that contribute to the achievement of our customers’ vision. In other words, we believe that our customers’ businesses will succeed by standing close to them and working together to solve problems and issues.
ESG, TQM, and YDX (YASKAWA Digital Transformation) are the management foundations that support these customer value creation activities, and there are corporate culture and the Yaskawa Principles as the foundations. By strengthening these foundations, we believe that we will be able to respond appropriately to the rapidly changing business environment and changes in customer needs and values.

Yaskawa launched TQC activities in 1981. The purpose of these activities was to change the company’s business, which at the time was centered on System Engineering, to mechatronics, and to ensure thorough policy management in order to ensure that the policies of the top management permeate every corner. In recognition of these
achievements, we received the “Deming Prize” in 1984. Furthermore, in 2024, Chairperson Ogasawara received the “Main Prize of Deming Prize”, an individual Deming Prize.

Our current TQM activities are positioned as part of our management foundations, and we aim to strengthen them by efficiently operating both the PDCA cycle for policy management and the SDCA cycle for daily management through a QC approach and small group activities.

As one of our TQM activities, we are expanding K 30 activities globally under the slogan of “Improve operational efficiency by 30% or more.”
K 30 activities are participatory activities aimed at improving problem-solving and task-achieving capabilities that lead to the strengthening of the management foundation by implementing QC stories through reforms and improvements from the customer perspective.

Our company provides the following five courses of quality education in order to develop human resources with practical skills to build in quality, safety, and reliability that lead to quality management, especially development capabilities.

In order to revitalize on-the-job training in the workplace, we quantitatively and regularly monitor the status of development (Level and number of employees) of necessary skills in each division and systematically enhance the key skills.